We Are Handsome Activewear

This week sees the launch of an exciting new collection here at WAH HQ. Because we LOVE fitness and staying healthy, we spent many months designing and creating We Are Handsome (WAH) Active. This may just be one of the best things we have ever done. With the healthy and active WAH girl in mind, combining fitness with our luxury fabrics, unique and distinct digital prints was a natural evolution for us. Whether you enjoy beach runs, yoga sessions, cross fit or dancing, you will no doubt find something you like, want, need, love. If we do say so ourselves.

For this, Heat #1, you might notice a few of your favourite prints from our Euphoria, Catalyst and Odyssey Rising Collections, with Jungle Fever making an appearance along with The Chameleon and The White Knight. Racer backs, shorts, leggings, crops.. with so many pieces to choose from there is no excuse not to be active.

Collaborating exclusively with Shopbop to bring you this collection you can purchase our WAH Active Wear from their website here.

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Jungle Fever Active Bralette/ Buy Now & Jungle Fever Active Shorts/ Buy Now

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The Chameleon Active T Back Bra/ Buy Now & The Chameleon Active Leggings/Buy Now

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Jungle Fever Active Crop Top/ Buy Now & Jungle Fever Active Leggings/ Buy Now

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Jungle Fever Active Bralette/ Buy Now & Jungle Fever Active Shorts/ Buy Now

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The Chameleon Active Crop/ Buy Now & The Chameleon Active Capri Leggings/ Buy Now

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Left: The Chameleon Active T Back Bra/ Buy Now & The Chameleon Active Leggings/Buy Now

Right: The Chameleon Active Crop/ Buy Now & The Chameleon Active Capri Leggings/ Buy Now

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The White Knight Active Bralette/ Buy Now & The White Knight Active Capri Leggings/ Buy Now

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The Chameleon Active Bralette/ Buy Now  & The White Knight Active Leggings/ Buy Now

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The White Knight Active Crop Top/ Buy Now & The White Knight Active Shorts/ Buy Now

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Jungle Fever Active T Back Bra/ Buy Now & Jungle Fever Active Capri Leggings/ Buy Now

For our campaign (above) we ventured into the heart of the Caribbean to an Island paradise named Curaçao. We scouted this Mexican/desert hacienda style art gallery in the middle of nowhere, and on a scorching hot day – yes all that sweat is real – shot the campaign. We hope you love it as much as we do, and remember: Take care of your body, it’s the only place you live.

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Team WAH

SUMMER SKIN FOOD

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Chasing the never ending summer as we do, we often get asked about the products we use on our skin to maintain our healthy summer glow. Obviously it goes without saying that in conjunction with using good quality natural products you should in fact be drinking a lot of water. In particular if you incorporate lemon water into your daily diet, you are sure to naturally detox the impurities out of your skin and your body.

Cleansing your skin is a must, as this will immediately clean the skin and rid it of any dirt or excess oil. A standard Vitamin E wash with no chemical foaming agents, is perfect for this and suitable for all skin types including sensitive skin.

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A good exfoliant is always a great way to nourish your skin and get rid of any dead skin cells. As sea salt based exfoliant with natural oils will help to repair any damage your skin may receive from the sun or other skin conditions such as acne or dryness. Our pick? SALT Stores Island Vibes Face & Body scrub.

Moisturising will lock in the all essential oils and will help to repair and revitalise your skin. We like to use Sukin Organics Facial Moisturiser  all over our face, and on the crevices of our eyes a dab of coconut oil to help reduce the appearance of fine lines. You can purchase organic cold pressed coconut oil from Indah Organics. (double up its use in the kitchen)

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If you experience break outs or dry skin at all, go all natural and pick some aloe vera from the garden to apply to your face. Aloe is a natural antiseptic and calming agent for your skin and helps to alleviate any urges to scratch. I can’t tell you enough how beneficial Aloe Vera has been for me in recent weeks, having experienced unexpected sensitive skin this summer. And as always, Salt water holds incredible healing properties, so avoid those chlorine infested pools and jump in the ocean.

So as you can see we try to keep it as natural and as organic as possible when treating our skin. You don’t have to spend a lot of money to have great skin. Ultimately glowing skin comes from within. If you are eating healthy food and have a well balanced diet then you will glow on the outside.

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Divine Wanderer

photo credit @sallymustang 

Inside the box

It’s no secret we make some of the best quality swimwear there is (thank you, Australian made!) and we’re always focussed on the details & how to make our swimwear experience just THAT much better. So, we’re really thrilled today to introduce to you our new packaging.

A sturdy box, sleek and matt black on the outside opens beautifully to reveal a slice of summer inside. Of course, your brand new swimwear pieces are inside as well, but lets just focus here. The box works perfectly as a keepsake for your swim, jewellery or almost anything else you can think of.

The box comes as standard packaging with every piece of swimwear from our
e-boutique only. Perfect for a gift and right in time for the holiday season.

Euphoria, Behind The Scenes

By now, you know that we’ve just released our latest collection and accompanying campaign shot in the beautiful New Caledonia, deep in the pacific ocean. As always we want to give you a little look into the world of our shoots. From rain delays to plane delays, each trip and shoot has the potential to surprise us.

Regardless of whatever bumps we encounter, we always have a fantastic time with our team and always get what we came for. For now, enjoy a little behind the scenes peek!

We Are Handsome Junior


After such a great response to our kids range of swim last year we’ve brought it back this holiday season with new prints and styles, including some options for the tiny men in our lives. For the girls w’ve produced little racer back and frilled one pieces, and shorts for the boys as well as a range of rash vests/swim shirts for both.

All are available for a limited time exclusively at ouronline shop.

The Might / Kids Trunks The Chameleon – Kids frill One Piece The Racer – Kids Frill One Piece   The Mighty – Kids Rashie   The Adventure – Kids Rashie   The Mighty Kids One Piece   The Adventure Kids One Piece   The Chameleon – Kids Rashie Set   The Racer – Kids Rashie Set 

Blissful Byron Bay

Jeremy and I we’re invited to spend a night at The Byron at Byron and upon entering the sanctuary like grounds found ourselves on the verge of a stillness, all of our crazy week just a faded distant memory. With the sound of the ocean splashing off the walls of our tropical rainforest retreat, the abundant birds chirping stories to each other and the smell of fresh cut lilies filling the air – we had found a bayside nirvana.

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The Byron at Byron is situated a short bicycle ride out of the main village of Byron Bay and is skirted by the beautiful and long stretches of Tallows beach. Of all the places and spaces in Byron it’s Tallows that has my heart, this dog friendly beach stretches it’s pure white sands tentacles long up the coast and wraps itself along up to the lighthouse at the eastern most point of Australia. With excited and playful barks tempering the air, families bonding over the surf dumping them on the shore and the odd cyclists gliding by on the hard sand – these scenes are best kind of beach to me.

Situated on 48 hectares the resort features 90 bungalows sprawled amongst 3 uniquely different ecosystems. A wetland, comprising of a lake and river inlets filled with pops of bright blue water lilies, a dappled light filled forest of pine trees and a lush tropical rainforest all make for a perfect space in which to stroll hand in hand experiencing the wonder and changing landscapes melting together with your significant other.

The resort has taken the ecosystems and continued the elements through the décor of the rooms and common areas’. Staying in any of the bungalows has you in amidst an ecosystem with secluded views onto the picturesque surrounds.

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As one would expect from a spa resort, it is fully equipped with every spa facility imaginable and we can highly recommend indulging in a relaxing treatment and finishing with a dip in the spa bath. Topped with with a superb meal at the restaurant and you’ve just had the perfect Byron day.

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The Byron at Byron is best reached by flying to Ballina then transferring straight to the resort. They offer hire bikes to get you into the centre of town. Thank you to the Byron at Byron for hosting us & giving us a much needed reprieve from the bustle of our week.

Qantas' Summer Sounds…

After taking more than 55 flights so far this year, we’ve become pretty savvy travelers and one of our key absolute must-haves on any flight is our headphones and of course music. But of course, after about flight 38 you start to get maybe just a little bored with your iPod’s selections.

Luckily, on a good airline you have lots of choice. Personally, I prefer a playlist rather than listening to an album and from our experience this year, Qantas has some of the best entertainment available. One particular playlist that popped up on my last few flights really stood out this month. After a little research I found that the Q Radio selection each month was something that some lucky soul (best job in the world) at Qantas put together each month.

I tweeted Qantas to find the playlist and, although it wasn’t readily available anywhere for me to get a list of the songs, the fantastic people in their social media team did a little investigative work and emailed me a few days later to tell me they’d found it, attached a text document and well wishes and voilà I had my playlist.

Now, it’s no secret that we’re big fans of Spotify at WAH, and thus our fave Qantas playlist was an instant hit at HQ. Now, we’re so happy to share it with you guys, perfect for a summer Sunday afternoon.

The Perfect Pouch.

You might have seen these prints on our swimwear already but In the true WAH summer spirit we want you to be organised when you head to the beach, pool, city  or simply don’t want to pack a big bag. We’ve turned some of your fave prints into the cutest little neoprene pouches to take your WAH with you wherever you go. Washable, soft and completely unique,  you can shop here for a limited time!

The Vacation Neoprene Pouch

The Bahamas Neoprene Pouch

The Pantera Neoprene Pouch

The Toco Neoprene Pouch

Jungle Fever Neoprene Pouch

EUPHORIA CAMPAIGN

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We jetted off to the topical location of New Caledonia, where the rich Melonesian culture meets French Provincial sophistication, to shoot our latest campaign Euphoria. With bold prints, pops of colour and the continuance of our athletic aesthetic, this collection celebrates the WAH girl as fun, healthy, happy and active.

Every time we are on location, we can’t quite believe the lives that we live and how lucky we are. Sure being on location and shooting a campaign is mega hard work, but with surrounds this beautiful no one was complaining. Tropical palms, turquoise blue water, coconuts, sunshine and some new playful puppy friends created what was a memorable shoot.

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Watch our New Caledonian dream unfold below.

Directed by James McIntosh – Meanwhile Outside
Models: Kimberley De Vocht, Rachel Joy
Makeup by Rachel Montgomery
Hair by Garreth Lenagh
Styling by Katinka Somers
Photographed by Sebastian Kriete
Shot in New Caledonia thanks to New Caledonia Tourism

See the full campaign here.

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SIZE CHARTS

XS S M L
AU 6 8 10 12
USA 2 4 6 8
EUROPE 34 36 38 40
UK 8 10 12 14
XS-S M-L
AU 8-10 12-14
USA 4-6 8-10
EUROPE 36-38 40-42
UK 8-10 12-14
Measurements are in centimetres, are approximate only and may vary. XS / 6 S / 8 M / 10 L / 12
BUST 79 84 89 94
UNDERBUST 55.20 60 64.8 69.60
WAIST 52 57 62 67
HIGH HIP (10CM Above Waist) 77 82 87 92
LOW HIP (10CM Below Waist) 89 94.2 103.20 104

OUR HEALTHY SUMMER NEWSLETTER

Privacy Policy

PRIVACY POLICY & SECURITY

WE ARE HANDSOME will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. WE ARE HANDSOME uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. WE ARE HANDSOME will not be responsible for events arising from unauthorized access to your personal information.

Use of this Website

You will be required to register to use some of the features on this Site. We may change registration requirements from time to time and without notice. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your this information change, please notify us immediately at the following e-mail address customerlove@wearehandsome.com.

Copyright

You must comply with all proprietary and copyright notices on this Site. This Website is owned by WE ARE HANDSOME and its associates, and subject to copyright.

Your Activity

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

Links and Third Party Representation on this Website

WE ARE HANDSOME holds no liability or warranties for any other website that you may have access through this Site.

WE ARE HANDSOME has no control over content that may be publish on Other Websites that are linked to WEAREHANDSOME.COM and the accuracy of information published on the Other Website.

WE ARE HANDSOME is not liable to you or any other person for any direct, indirect, special or other consequential damages arising out of any use of this Site, the use of any other linked website, the use of any Other Website or any Third Party Posted Material.

 

WE ARE HANDSOME LLC
395 Beethoven St
Los Angeles, CA  90066

Shipping & Returns

Shipping

 

*WE SHIP ALL ORDERS FROM THE USA*

Delivery in United States

• Delivery is via FedEx Smart Post (with tracking) and generally takes 2-7 business days – it costs $5 USD.
•Express Delivery is via UPS Ground and takes 3 days – it costs $14 USD.
•Lost or stolen postage is not covered by insurance.
•Once shipped, you will be emailed with a tracking number, which may be tracked at FedEx Tracking

 

International

All international shipping is processed via Priority International Shipping.

Shipment is between 3-21 days depending on your location.

Please note that shipment to countries outside of USA may be subject to import fees, taxes and/or customs duties levied by the destination country. The recipient of the shipment is responsible for all Import Fees.

Returns

Returns and Orders Policy

    •You must notify WE ARE HANDSOME within 7 calendar days of accepting delivery of the order AND arrange return of the item/s within 7 calendar days after receiving our email authorizing the return.

 

    • •To notify WE ARE HANDSOME, email your proof of purchase, being an invoice or email confirmation from WE ARE HANDSOME, to our customer service team at

customerlove@wearehandsome.com

     .

 

    •All SALE purchases are final and cannot be returned (including exchanges, credit notes and refunds). We kindly ask that you carefully consider your items before purchasing. Sale returns will only be accepted if the merchandise is faulty or wrongly described.

 

    •During sale periods where a discount code is used, any orders placed prior to the start time of the sale will not be eligible for the discount. This includes the current sale 10TH Birthday Sale.

 

    • •Item/s must be unworn, unwashed and in the original sellable condition. All labels, packaging and hygiene stickers must be attached and in their original condition.
      •       Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it’s obvious that this hasn’t been done.

 

    •Customers are responsible for organising the shipment of returns including the cost to send the return back to us. WE ARE HANDSOME is not responsible for the shipment of returns and will not replace or process a return that is lost during shipment. We recommend shipping returns through a tracked service.

 

    •It is not the responsibility of WE ARE HANDSOME to pay or reimburse customers for any government import fees, taxes and/or charges that may be applied to orders. It is the responsibility of customers to be aware of and pay any such costs that their country may apply to imported goods.

 

    •Refunds are made to the credit card that was used to make the original purchase and are for the cost of items only. Shipping costs will not be refunded. Please allow 7 business days for the refund transaction to be completed back onto your card. We will contact you via the email address listed on your order when the refund has taken place.
    • Refunds for purchases made through Paypal might be subject to Paypal Fees upon refund. We Are Handsome is not responsible for such fees, which generally represent a small % of the transaction. We cannot reiburse you for suh fees if they are charged through Paypal’s platform.

 

  • •For exchanges, we will require a shipping payment to be made prior to re-shipment. We will request this payment from you via PayPal. The charges are as follows:
    •USA Domestic $5
    •International Standard $10 (International costs will be in the relevant currency)
    •International Express $20 (International costs will be in the relevant currency)

 

    •Due to the select nature of our product, we cannot guarantee the availability of merchandise for exchanges.

 

    •Once your return order has been received your order will be processed within 7 business days. During holiday periods/sale seasons it may take longer.

 

    •We do not accept returns from purchases made through our stockists. We can only process returns on purchases that were processed through our e-boutique.

 

    •Stock quantities are not updated in real time, and therefore occasionally an item may be sold out at time of purchase. If you purchase an item that is sold out, you will be notified by email as soon as possible and offered a suitable replacement or full refund.

 

    •Delivery delays may occur during high volume and peak periods or due to unforeseen reasons. During these times, please allow an additional 7 business days for your order to be delivered. Russian/ South African customers may need more patience by reason of the local delivery system and customs­­.

Privacy, Terms & Conditions

It is your responsibility to read and familiarise yourself with the WE ARE HANDSOME Privacy Policy. To do this, go to the CUSTOMER CARE page and click on the provided link.

This Privacy Statement applies to all personal information collected by WE ARE HANDSOME via the internet, including without limitation, by way of the WE ARE HANDSOME website located at  WWW.WEAREHANDSOME.COM

WE ARE HANDSOME recognizes the importance of protecting the privacy of our client’s personal and financial information and acts in accordance with this recognition. As a result, WE ARE HANDSOME has instituted strict policies regarding your privacy. Information provided at the time of registration or submission will not be used for any unsolicited communication, unless you provide your consent. When you register with WE ARE HANDSOME you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below.

What WE ARE HANDSOME collect

In order to provide our clients with the service they deserve WE ARE HANDSOME collects the information that our clients give us. This may include personal information given to us by you when you fill in questionnaires, contact forms or other sections of the WE ARE HANDSOME website or when you post or input information to the WE ARE HANDSOME website; and about how you use the WE ARE HANDSOME website.

We study our clients’ and visitors’ use of our website so we can improve our services and enhance your WE ARE HANDSOME experience. When you register with WE ARE HANDSOME, you give us your name and email address. WE ARE HANDSOME does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website.

How WE ARE HANDSOME use the information you provide

If you give us your name and email address, we may contact you by email with special information about WE ARE HANDSOME and our products. We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that partners, our affiliates and we maintain and improve services to our clients. WE ARE HANDSOME will not otherwise use or disclose any information about you without your consent, unless:

Will WE ARE HANDSOME share your information with other entities?

WE ARE HANDSOME does not sell or rent our client’s names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, WE ARE HANDSOME contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting WE ARE HANDSOME in these endeavours and subject to strict contractual confidentiality obligations. WE ARE HANDSOME will not otherwise use or disclose any information about you without your consent, unless: the use or disclosure is for one of the purposes described in or otherwise permitted by this policy; the use or disclosure is required or permitted by law; we believe it necessary to provide you with a service which you have requested; we believe it necessary to protect the rights, property or personal safety of another person or WE ARE HANDSOME; or the assets or operations of WE ARE HANDSOME’S business are transferred to third party.

If you do not provide requested information, WE ARE HANDSOME may not be able to provide you with access.

PRIVACY SECURITY

WE ARE HANDSOME will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. WE ARE HANDSOME uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. WE ARE HANDSOME will not be responsible for events arising from unauthorized access to your personal information.

Use of this Website

You will be required to register to use some of the features on this Site. We may change registration requirements from time to time and without notice. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your this information change, please notify us immediately at the following e-mail address customerlove@wearehandsome.com.

Copyright

You must comply with all proprietary and copyright notices on this Site. This Website is owned by WE ARE HANDSOME and its associates, and subject to copyright.

Your Activity

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

Links and Third Party Representation on this Website

WE ARE HANDSOME holds no liability or warranties for any other website that you may have access through this Site.

WE ARE HANDSOME has no control over content that may be publish on Other Websites that are linked to WEAREHANDSOME.COM and the accuracy of information published on the Other Website.

WE ARE HANDSOME is not liable to you or any other person for any direct, indirect, special or other consequential damages arising out of any use of this Site, the use of any other linked website, the use of any Other Website or any Third Party Posted Material.

RETURNS and ORDERS POLICY

  • You must notify WE ARE HANDSOME within 7 calendar days of accepting delivery of the order AND arrange return of the item/s within 7 calendar days after receiving our email authorizing the return.

 

  • To notify WE ARE HANDSOME, email your proof of purchase, being an invoice or email confirmation from WE ARE HANDSOME, to our customer service team at customerlove@wearehandsome.com .

 

  • All sale purchases are final and cannot be returned (including exchanges, credit notes and refunds). We kindly ask that you carefully consider your items before purchasing. Sale returns will only be accepted if the merchandise is faulty or wrongly described.

 

  • During sale periods where a discount code is used, any orders placed prior to the start time of the sale will not be eligible for the discount. THIS INCLUDES CURRENT SALE: 10TH Birthday Sale

 

  • Item/s must be unworn, unwashed and in the original sellable condition. All labels, packaging and hygiene stickers must be attached and in their original condition.

 

  • Customers are responsible for organising the shipment of returns including the cost to send the return back to us. WE ARE HANDSOME is not responsible for the shipment of returns and will not replace or process a return that is lost during shipment. We recommend shipping returns through a tracked service.

 

  • It is not the responsibility of WE ARE HANDSOME to pay or reimburse customers for any government import fees, taxes and/or charges that may be applied to orders. It is the responsibility of customers to be aware of and pay any such costs that their country may apply to imported goods.

 

  • Refunds are made to the credit card that was used to make the original purchase and are for the cost of items only. Shipping costs will not be refunded. Please allow 7 business days for the refund transaction to be completed back onto your card. We will contact you via the email address listed on your order when the refund has taken place.

 

  • For exchanges, we will require a shipping payment to be made prior to re-shipment. We will request this payment from you via PayPal. The charges are as follows:
    • USA Domestic $10
    • International Express $15 (International costs will be in the relevant currency)

 

  • Due to the select nature of our product, we cannot guarantee the availability of merchandise for exchanges

 

  • Once your return order has been received your order will be processed within 7 business days. During holiday periods/sale seasons it may take longer.

 

  • We do not accept returns from purchases made through our stockists. We can only process returns on purchases that were processed through our e-boutique.

 

  • Stock quantities are not updated in real time, and therefore occasionally an item may be sold out at time of purchase. If you purchase an item that is sold out, you will be notified by email as soon as possible and offered a suitable replacement or full refund.

 

  • Delivery delays may occur during high volume and peak periods or due to unforeseen reasons. During these times, please allow an additional 7 business days for your order to be delivered. Russian/ South African customers may need more patience by reason of the local delivery system and customs­­.

 

 

FAQ's

WHAT'S THE BEST WAY TO GET IN CONTACT WITH YOU?

The best way to get in touch is via our website contact form or by sending an email to customerlove@wearehandsome.com.
We’ll get back to you as soon as we can – we promise.

I'VE SENT AN EMAIL TO CUSTOMER SERVICE AND HAVEN'T HEARD BACK!

Don’t fret, handsome one! Right now our customer service takes place on Monday and Thursday every week.
If you’ve emailed us outside of these days we’ll get back to you on the next available Monday or Thursday – we promise!

CAN I CHECK ON THE STATUS OF MY PACKAGE?

Yes – just log into your account and you can see the status of your order!
Click HERE to log in.

DO YOU DELIVER TO BUSINESS ADDRESSES OR PO BOXES?

Yes, we deliver to business addresses. We cannot, however deliver to PO boxes. This address cannot be changed once the item has been dispatched.

WHAT IF MY PACKAGE DOES NOT ARRIVE?

If your package is taking longer than you expect, please email us at customerlove@wearehandsome.com and will endeavour to track down your package for you.

DO YOU REFUND PURCHASES?

Please read our Returns Policy on our website here – https://wearehandsome.com/delivery-returns/ 

Returns & Exchanges

Please read our Returns Policy on our website here – https://wearehandsome.com/delivery-returns/ 

*Please note Returns & Exchanges are not applicable to Sale Items. This includes the current 50% off sale: 10TH Birthday Sale

Conditions of Return/Exchange

Please read our Returns Policy on our website here – https://wearehandsome.com/delivery-returns/

WHAT CURRENCY WILL I PAY IN?

Our prices are automatically determined by your location and are set to the relevant currency that you will be charged in.

  • Australia: AUD
  • United Kingdom: GBP
  • European Union: EUR
  • USA/Rest of World: USD

Our website settles into USD from your creditcard.

WILL YOU GET REPLACEMENT STOCK ON AN ITEM IF YOU HAVE SOLD OUT?

If you are looking for a specific style and our website shows we are sold out, please email us at customerlove@wearehandsome.com . We can tell you whether we have any more stock available – or when we will and if any of stockists might have what you’re looking for.

WHAT IF I RECEIVED THE ORDER AND IT IS INCORRECT?

We do our best to get your order correct the first time around, but mistakes do happen occasionally!

If the order you received is incorrect – please email customerlove@wearehandsome.com and we will ensure you receive the correct order as soon as possible.

IS THE WE ARE HANDSOME WEBSITE SECURE?

Rest assured that your personal details are completely secure with us. We do not share, sell or distribute customer information

We store any personal information that you give to us securely, using high-level SSL encryption technology. You will notice that the URL prefix (located in your address bar) will change from the standard http:// to secure https:// – this means you are in a secure mode.

WHAT SIZE AM I?

At WE ARE HANDSOME we make sure that our sizing is in conjunction with Australian sizing standards. This being said, please note that each and every designer does vary.

You can see the sizing chart on each product page or on our website here – https://wearehandsome.com/size-guide/ .
We offer many styles in different shapes and cuts, please take the size guide as a guide only.

MY PROMOTIONAL CODE DOESN'T WORK?

If you are having any trouble at all with your promotional code, please email us straight away at customerlove@wearehandsome.com and we’ll look into it for you.

Note that during sale times, other promotional codes and gift certificates cannot be used in conjunction with the sale code.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, Mastercard and American Express. Please note that there is a 2.5% charge on American express. We do not accept direct debits.

HOW DO I CARE FOR MY GARMENT?

Although our garments may make you feel invincible, the swimsuit itself is rather delicate.

Make sure you follow these easy steps to make sure your piece of We Are Handsome stays with you forever!

  • Use a mild detergent while hand washing it separately in cold water.
  • Pretty please don’t tumble dry, wring, soak or bleach your garment (that’s just cruel), it’s best to let it dry in the shade.
  • Try not to leave it rolled up and wet, make sure you rinse it really well after each use, especially if you’re spending a lot of time frolicking in an infinity pool – or a non-infinity pool for that matter!
  • Please don’t iron or dry-clean it.
  • Also, try to stay away from rough surfaces as it could cause pilling, and we all know that is not a good look.

 

Privacy, Terms & Conditions

It is your responsibility to read and familiarise yourself with the WE ARE HANDSOME Privacy Policy. To do this, go to the CUSTOMER CARE page and click on the provided link.

This Privacy Statement applies to all personal information collected by WE ARE HANDSOME via the internet, including without limitation, by way of the WE ARE HANDSOME website located at  WWW.WEAREHANDSOME.COM

WE ARE HANDSOME recognizes the importance of protecting the privacy of our client’s personal and financial information and acts in accordance with this recognition. As a result, WE ARE HANDSOME has instituted strict policies regarding your privacy. Information provided at the time of registration or submission will not be used for any unsolicited communication, unless you provide your consent. When you register with WE ARE HANDSOME you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below.

What WE ARE HANDSOME collect

In order to provide our clients with the service they deserve WE ARE HANDSOME collects the information that our clients give us. This may include personal information given to us by you when you fill in questionnaires, contact forms or other sections of the WE ARE HANDSOME website or when you post or input information to the WE ARE HANDSOME website; and about how you use the WE ARE HANDSOME website.

We study our clients’ and visitors’ use of our website so we can improve our services and enhance your WE ARE HANDSOME experience. When you register with WE ARE HANDSOME, you give us your name and email address. WE ARE HANDSOME does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website.

How WE ARE HANDSOME use the information you provide

If you give us your name and email address, we may contact you by email with special information about WE ARE HANDSOME and our products. We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that partners, our affiliates and we maintain and improve services to our clients. WE ARE HANDSOME will not otherwise use or disclose any information about you without your consent, unless:

Will WE ARE HANDSOME share your information with other entities?

WE ARE HANDSOME does not sell or rent our client’s names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, WE ARE HANDSOME contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting WE ARE HANDSOME in these endeavours and subject to strict contractual confidentiality obligations. WE ARE HANDSOME will not otherwise use or disclose any information about you without your consent, unless: the use or disclosure is for one of the purposes described in or otherwise permitted by this policy; the use or disclosure is required or permitted by law; we believe it necessary to provide you with a service which you have requested; we believe it necessary to protect the rights, property or personal safety of another person or WE ARE HANDSOME; or the assets or operations of WE ARE HANDSOME’S business are transferred to third party.

If you do not provide requested information, WE ARE HANDSOME may not be able to provide you with access.

PRIVACY SECURITY

WE ARE HANDSOME will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. WE ARE HANDSOME uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. WE ARE HANDSOME will not be responsible for events arising from unauthorized access to your personal information.

Use of this Website

You will be required to register to use some of the features on this Site. We may change registration requirements from time to time and without notice. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your this information change, please notify us immediately at the following e-mail address customerlove@wearehandsome.com.

Copyright

You must comply with all proprietary and copyright notices on this Site. This Website is owned by WE ARE HANDSOME and its associates, and subject to copyright.

Your Activity

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

Links and Third Party Representation on this Website

WE ARE HANDSOME holds no liability or warranties for any other website that you may have access through this Site.

WE ARE HANDSOME has no control over content that may be publish on Other Websites that are linked to WEAREHANDSOME.COM and the accuracy of information published on the Other Website.

WE ARE HANDSOME is not liable to you or any other person for any direct, indirect, special or other consequential damages arising out of any use of this Site, the use of any other linked website, the use of any Other Website or any Third Party Posted Material.

RETURNS and ORDERS POLICY

  • You must notify WE ARE HANDSOME within 7 calendar days of accepting delivery of the order AND arrange return of the item/s within 7 calendar days after receiving our email authorizing the return.

 

  • To notify WE ARE HANDSOME, email your proof of purchase, being an invoice or email confirmation from WE ARE HANDSOME, to our customer service team at customerlove@wearehandsome.com .

 

  • All sale purchases are final and cannot be returned (including exchanges, credit notes and refunds). We kindly ask that you carefully consider your items before purchasing. Sale returns will only be accepted if the merchandise is faulty or wrongly described.

 

  • During sale periods where a discount code is used, any orders placed prior to the start time of the sale will not be eligible for the discount. THIS INCLUDES CURRENT SALE: 10TH Birthday Sale

 

  • Item/s must be unworn, unwashed and in the original sellable condition. All labels, packaging and hygiene stickers must be attached and in their original condition.

 

  • Customers are responsible for organising the shipment of returns including the cost to send the return back to us. WE ARE HANDSOME is not responsible for the shipment of returns and will not replace or process a return that is lost during shipment. We recommend shipping returns through a tracked service.

 

  • It is not the responsibility of WE ARE HANDSOME to pay or reimburse customers for any government import fees, taxes and/or charges that may be applied to orders. It is the responsibility of customers to be aware of and pay any such costs that their country may apply to imported goods.

 

  • Refunds are made to the credit card that was used to make the original purchase and are for the cost of items only. Shipping costs will not be refunded. Please allow 7 business days for the refund transaction to be completed back onto your card. We will contact you via the email address listed on your order when the refund has taken place.

 

  • For exchanges, we will require a shipping payment to be made prior to re-shipment. We will request this payment from you via PayPal. The charges are as follows:
    • USA Domestic $10
    • International Express $15 (International costs will be in the relevant currency)

 

  • Due to the select nature of our product, we cannot guarantee the availability of merchandise for exchanges

 

  • Once your return order has been received your order will be processed within 7 business days. During holiday periods/sale seasons it may take longer.

 

  • We do not accept returns from purchases made through our stockists. We can only process returns on purchases that were processed through our e-boutique.

 

  • Stock quantities are not updated in real time, and therefore occasionally an item may be sold out at time of purchase. If you purchase an item that is sold out, you will be notified by email as soon as possible and offered a suitable replacement or full refund.

 

  • Delivery delays may occur during high volume and peak periods or due to unforeseen reasons. During these times, please allow an additional 7 business days for your order to be delivered. Russian/ South African customers may need more patience by reason of the local delivery system and customs­­.