We currently ship on Mondays, Wednesdays and Thursdays from our HQ in Sydney.
Delivery is by Express Post (with tracking) and generally takes 1-2 business days. It is
charged at a flat rate of $5.00 AUD.

Bulky items or deliveries to remote locations may take longer. Lost and stolen postage
is not covered by insurance.

Once shipped, you will be emailed with a tracking number which may be
tracked at www.auspost.com/track

We ship with Australia Post Registered Parcel. We charge a flat rate of AUD$10.00
Whilst there is no customer tracking on these parcels, we do register it so we know
when it's been delivered.

Usually these parcels take between 1 and 3 weeks to arrive (country dependant). Please only contact us about your parcel after the 3 week point.

Exchanges or returns will only be processed within the required 10-day period from
date of delivery. No refunds given on sale items, only exchanges accepted.

In the unlikely event that you receive an item that is faulty or damaged please contact
us within the 7-day period and we will organize a replacement for you. If a
replacement is unavailable you may choose another suitable item. If an item is faulty
and there is no suitable replacement you may be refunded.

We do not refund initial postage charges for goods returned (other than for faulty
items). Items we exchange for you will be resent at our cost. Your own return postage
costs are not refundable.

All items are thoroughly checked before sending and are packaged with care.
Your satisfaction is our highest concern. All items must be tried on wearing
undergarments and the protective hygiene strip must remain in place and will not be
accepted if removed, altered or if there are signs of wear.

You may return any purchased item for an exchange within 10 days of
the date of delivery. Items not received within the 10 day period will not be accepted.

Please contact us at the following email address shop@wearehandsome.com to notify
us of your return and reason. At this time, also quote your invoice number and date.
Due to the select nature of our product, we can not guarantee the availability of
merchandise for exchange.

Returning Goods: Please enclose you receipt with your item. Once the items have
been received they will undergo a quality review and once cleared, you will either
receive your new items (for exchanges), or refund on the cost at purchase (excluding
original shipping cost) directly to the credit card used for the purchase. You will
receive email notification of this. Return postage costs are your responsibility
also.

It is your responsibility to read and familiarise yourself with the WE ARE HANDSOME Privacy Policy. To do this, go to the CUSTOMER CARE page and click on the provided link.

This Privacy Statement applies to all personal information collected by WE ARE HANDSOME via the internet, including
without limitation, by way of the WE ARE HANDSOME website located at WWW.WEAREHANDSOME.COM

WE ARE HANDSOME recognizes the importance of protecting the privacy of our client's personal and financial information
and acts in accordance with this recognition. As a result, WE ARE HANDSOME has instituted strict policies regarding your
privacy. Information provided at the time of registration or submission will not be used for any unsolicited
communication, unless you provide your consent. When you register with WE ARE HANDSOME you give us your consent to
treat your personal data in accordance with this online privacy policy and for the purposes described below.

In order to provide our clients with the service they deserve WE ARE HANDSOME collects the information that our clients
give us. This may include personal information:
given to us by you when you fill in questionnaires, contact forms or other sections of the WE ARE HANDSOME website or
when you post or input information to the WE ARE HANDSOME website; and about how you use the WE ARE HANDSOME website.

We study our clients' and visitors' use of our website so we can improve our services and enhance your
WE ARE HANDSOME experience. When you register with WE ARE HANDSOME, you give us your name and email address. WE ARE HANDSOME
does not collect personally identifiable information from anyone under the age of thirteen. If you are under
thirteen, please ask your parents to register or exit this website.

If you give us your name and email address, we may contact you by email with special information about
WE ARE HANDSOME and our products. We only communicate with you by email if we have your permission. Otherwise,
we use your information only to provide our clients with a better service experience and ensure that partners,
our affiliates and we maintain and improve services to our clients. WE ARE HANDSOME will not otherwise use or disclose
any information about you without your consent, unless:

WE ARE HANDSOME does not sell or rent our client's names, addresses, email addresses or other personal information. In
order to maintain our website and enhance our client communications, WE ARE HANDSOME contracts with selected third
parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of
assisting WE ARE HANDSOME in these endeavours and subject to strict contractual confidentiality obligations. WE ARE HANDSOME will
not otherwise use or disclose any information about you without your consent, unless: the use or disclosure is
for one of the purposes described in or otherwise permitted by this policy; the use or disclosure is required or
permitted by law; we believe it necessary to provide you with a service which you have requested; we believe it
necessary to protect the rights, property or personal safety of another person or WE ARE HANDSOME; or the assets or
operations of WE ARE HANDSOME'S business are transferred to third party.

If you do not provide requested information, WE ARE HANDSOME may not be able to provide you with access.

WE ARE HANDSOME will take reasonable steps to protect the personal information it holds from misuse and loss and from
unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses
or discloses is accurate, complete and up-to-date. WE ARE HANDSOME uses appropriate security measures to protect the
information you give us. While we take stringent measures to protect our website and all information, you
should be aware that no internet data transmission can be guaranteed to be 100% secure from access by
unintended recipients. WE ARE HANDSOME will not be responsible for events arising from unauthorized access to your
personal information.

You will be required to register to use some of the features on this Site. We may change registration
requirements from time to time and without notice. When you register, you are required to provide information
about yourself that is true, accurate, current and complete in all respects. Should any of your this information
change, please notify us immediately at the following e-mail address shop@wearehandsome.com.

You must comply with all proprietary and copyright notices on this Site. This Website is owned by WE ARE HANDSOME and
its associates, and subject to copyright.

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and
for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or
any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in
prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access
to this Site on a temporary or permanent basis and any decision to do so is final.

WE ARE HANDSOME holds no liability or warranties for any other website that you may have access through this Site.

WE ARE HANDSOME has no control over content that may be publish on Other Websites that are linked to WEAREHANDSOME.COM
and the accuracy of information published on the Other Website.

WE ARE HANDSOME is not liable to you or any other person for any direct, indirect, special or other consequential damages
arising out of any use of this Site, the use of any other linked website, the use of any Other Website or any
Third Party Posted Material.

WE ARE HANDSOME Pty Ltd
Suite 203, 267 Cleveland St
Redfern, NSW 2016
Australia
E: shop@wearehandsome.com

Yes - just log into your account and you can see the status of your order!
Click HERE to log in.

We do deliver to Businesses throughout Australia, and we do deliver to PO boxes
though Australia Post is the only method available for this. Please provide us with the
best daytime delivery address for your order. This address cannot be changed once
the item has been dispatched.

If your package is taking longer than you expect, please email us straight away at
shop@wearehandsome.com will endeavour to track down your package for you.

Exchanges or returns will only be processed within the required 10-day period from
date of delivery. No exchange on sale items.

In the unlikely event that you receive an item that is faulty or damaged please contact
us within the 7-day period and we will organize a replacement for you. If a
replacement is unavailable you may choose another suitable item. If an item is faulty
and there is no suitable replacement you may be refunded

We do not refund initial postage charges for goods returned (other than for faulty
items). Items we exchange for you will be resent at our cost. Your own return postage
costs are not refundable.

All items are thoroughly checked before sending and are packaged with care.
Your satisfaction is our highest concern. All items must be tried on wearing
undergarments and the protective hygiene strip must remain in place and will not be
accepted if removed, altered or if there are signs of wear.

You may return any purchased item for an exchange within 10 days of
the date of delivery. Items not received within the 10 day period will not be accepted.

Please contact us at the following email address shop@wearehandsome.com to notify
us of your return and reason. At this time, also quote your invoice number and date.
Due to the select nature of our product, we can not guarantee the availability of
merchandise for exchange.

Returning Goods: Please enclose you receipt with your item. Once the items have
been received they will undergo a quality review and once cleared, you will either
receive your new items (for exchanges), or refund on the cost at purchase (excluding
original shipping cost) directly to the credit card used for the purchase. You will
receive email notification of this.

However, your postage is not refunded. Return postage costs are your responsibility
also.

Once the package has been received, returns will be processed within 7 days. Your will be
notified via email that the return has been processed. Please note that your banking institution
may require additional days to process and for it to appear in your account,
Please allow for 3-5 business day for this.

We charge you for your order in Australian dollars.
Your card provider will apply the exchange rate when your card is charged.
The price you see in USD/GBP/EUR on our site is the day's current exchange rate - updated
daily. Your creditcard provider may or may not have a slightly different rate.

No, we provide a guest check out, however opening an account will allow you to:

• View your order status.
• Stay up to date with our great giveaways and benefits.
• Ensure your information is on file, making your next purchase quick and easy!

If you are looking for a specific style and the online shop shows we are sold out, please email us
at shop@wearehandsome.com and we can tell you whether we have any more stock available
- or when we will.

We do our best to get your order correct the first time around, but mistakes do happen
ocassionally!

If the order you received is incorrect - please email shop@wearehandsome.com and we will
ensure you receive the correct order as soon as possible.

Rest assured that your personal details are completely secure with us. We do not share, sell or
distribute customer information

We store any personal information that you give to us securely, using high-level SSL encryption
technology. You will notice that the URL prefix (located in your address bar) will change from
the standard http:// to secure https:// - this means you are in a secure mode.

At WE ARE HANDSOME we make sure that our sizing is in conjunction with Australian sizing
standards. This being said, please note that each and every designer does vary.

You can see the sizing chart on each product page or an the menu to the left of this page.

If you are having any trouble at all with your promotional code, please email us straight away at
shop@wearehandsome.com and we'll look into it for you.

We accept Visa, Mastercard and American Express. Please note that there is a 2.5% charge on
American express. We do not accept direct debits.

'Pre-Order' means that the item is not yet available though that it can be ordered in advance.

Not all items are available for Pre-Order, though those that are typically either advance season
pieces, special limited offer products or re-cuts of popular items that have sold out.

Please remember these important points regarding Pre-Orders:

• 100% of the order value will be charged upon order placement;
• The Pre-Ordered item's ETA is listed on the item's page (underneath the title, right hand side);
• The ETA can change due to production schedules. In such instance our Customer Care
  will do their utmost to keep you informed and up to date;
• The fulfilment of your order is contingent on the fulfilment of our (confirmed) order
  with our suppliers.

If you have any questions regarding Pre-Orders, email us at shop@wearehandsome.com.

If you have any other questions at all, please get in touch: shop@wearehandsome.com